Pre-Sales & Delivery Manager

Techbot Information Technology LLC - Odoo Gold Partner, Dubai Silicon Oasis

Role Summary

Owns the client relationship end-to-end - from pre-sales demo through delivery to go-live - acting as the single escalation point of contact between customers and the project team (PM, functional consultants, developers).

Key Responsibilities

Sales

• Conduct tailor-made pre-sales demos based on prospect's business process and Odoo module fit

• Leverage AI tools to build and adapt tailor-made demos on the fly during client conversations

Project Delivery

• Communicate scope, and client expectations clearly to the project team after deal is closed and handed over to the project team

• Serve as the single escalation point of contact between customer and project team from kickoff through go-live

• Oversee and direct the project manager (1), functional consultants (3), and developers (2)

• Complete full handover of all active accounts/projects from the outgoing position holder

Working Hours & Conduct

• Mon–Fri: 9:00 AM–6:00 PM (1–2 PM lunch)

• Sat: same timings, WFH

• Respond to emails as promptly as possible

• Log all tasks and complete within committed timelines

• Ensure team-wide compliance with company policies

Success Metrics (KPIs)

• Client satisfaction rate

• % of projects going live within the promised timeline

• Number/rate of leads lost due to a poor or unconvincing demo experience

Joining & Handover

• Joining date: 16 September 2026 (no earlier start possible - only candidates available to join on this date will be considered)

Reports To: CEO & MD

Requirements

• Minimum 5 years' experience in a similar role at Odoo or an Odoo Partner

• Strong working knowledge of Odoo 19 Enterprise

• Odoo 19 Functional Certification - highly preferred. Employees are expected to obtain and maintain certification for each new Odoo release

• Minimum Bachelor's degree in Computer Science or related field

• Native-like English fluency required; Hindi/Malayalam a bonus

• Proficient with AI tools to streamline, speed up, and enhance daily work (demo-building, proposals, communication, etc.)

• Excellent communication skills and strong general tech fluency

• Valid UAE driving license and own car (required for on-site client visits; inter-emirate petrol reimbursed)

• Positive attitude and openness to feedback

• Result-oriented and conscientious

Techbot’s Core Values

1. Transparency

2. Excellence

3. Consistency

4. Hard Work

5. Boldness

6. Ownership

7. Teamwork

^ Non-negotiables if you’re working in Techbot

Compensation & Benefits

• Salary: AED 12,000–15,000/month

• Salary reviews and any salary increments will be considered only at the time of MOHRE contract renewal. No off-cycle, mid-year, or ad hoc increment requests will be entertained. Decisions regarding salary revisions will be based on the employee’s performance, contribution, and company policy at the time of renewal.

• Probation period: 6 months

• 2-year employment visa provided upon successful completion of probation

• 30 calendar days paid annual leave per year (after 1 year of service)

• Health insurance

• Sick leave as per Labor Law

• End-of-service gratuity per Federal Decree-Law No. 33 of 2021

• Public holidays as per UAE federal calendar.